Warranty Terms

We have our own service center for repair of equipment. Before dispatch all products are tested. If the item is not manufacturer warranty, we also provide our guarantee of 6 months (for example, for equipment manufactured in China). Devices with a manufacturer's warranty can be repaired in authorized service centers, information about the location which contains the warranty card and on the website of the manufacturer. The warranty period for the item specified from the managers and stated in the warranty certificate.

Warranty on cables, adapters, connectors to 14 days. The warranty does not cover chips and transponder (Immobiliser chip).

Warranty service is not performed, if:

  • the product shows signs of mechanical damage, or opening
  • broken warranty seals
  • you have violated the conditions of operation, transportation or storage
  • repairs were carried out by persons who are not employees of an authorized service center

How is the return or exchange of goods?

Refund or exchange of goods of appropriate quality is made within 7 (seven) days of receipt in accordance with article 26.1 of the Law 'On protection of consumer rights'. Return of goods of good quality is possible if its trade dress, consumer properties, and also the document confirming the fact and conditions of purchase of this product.

The consumer has no right to refuse the goods of good quality, having individually defined properties, unless specified goods may be used solely for buying a consumer.

Remember! Technically complex product according to the List of non-food goods of proper quality not subject to return or exchange for similar goods of other size, shape, size, style, colour or package, approved by the Decree of the Government of the Russian Federation of 19.01.1998, № 55, subject to return or exchange only if there is a major drawback.

All technically complex product is mandatory quality check-certified service center, the results of which the Seller, the decision about the return or replacement of goods.

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